Philippines might have emerged as the new capital for call centre works, but the country still has a long way to go to match India in the overall business process outsourcing (BPO) segment not just in terms of size of the industry, but also in terms of range of services.
The IT budgets for 2012 may remain flat or even decline marginally, but the silver lining for the Indian IT services players is an increasing component of offshoring in the overall budget.
Microsoft's interactive self-service assets (client, people and technologies) are to be merged with 24/7 Customer, to be now known as 24/7 Inc.
Global IT major HP is understood to be in the last leg of lapping up the largest of the eight contracts under the India Post IT modernisation programme. The deal is estimated to be in excess of Rs 1,000 crore, making it one of the largest e-governance contracts in India.
They are realising unstructured data generated from social media and mobiles is vital for business decisions.
United Spirits Ltd (USL), flagship spirits company of the UB Group, has finally decided on foreign currency convertible bonds (FCCBs) to raise as much as $225 million (Rs 1,190 crore). The plan is to raise up to $175 million, plus an over-allotment option of $50 million.
Aim is to drive accountability and bring the organisation closer to the client.
The corporate affairs ministry has mooted the idea.
The corporate headquarters, christened Britannia Gardens, sprawls over nearly seven acres on the Old Airport Road, leading on to Whitefield, one of the major technology hubs towards the east of Bengaluru.
According to senior officials of the National Highways Authority of India, this project is part of a larger 245-km highway development project connecting Hyderabad and Solapur.
GMR Infrastructure, which manages two airports in India, at Delhi and Hyderabad, seems hungry for more.
Discussions have been initiated to sell the company to a Mumbai-headquartered, highly diversified, multi-billion dollar corporate group which has interests in retail and logistics, among various others.
According to highly-placed sources in the company, Sanjay Purohit, vice-president and head of corporate planning and business assurance at Infosys, has been appointed as head of innovation.
Industry chieftains, strategists and analysts were unanimous that a slowdown, if at all happens again, won't affect the prospects of the $17-billion industry.
Both these roles were handled by Laxman K Badiga, who took 'voluntary retirement' earlier this month after over three decades of service.
T K Kurien, CEO, IT business of Wipro, throws light on the company's strengths of weaknesses and its strategy.
With the appointment of Mahendra Kumar Sharma, former vice-chairman of Hindustan Unilever Ltd, as an independent director of Wipro, it is clear that the tech giant wants to strengthen its corporate governance practices.
Deccan 360 is not taking orders, as it claims it is re-aligning its services.
The channel is an equal joint venture between NDTV and Chennai-headquartered newspaper group The Hindu.
The company has separated SMB, earlier part of its consumer division, to make it an independent business.
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